Important information and rules of use of our facilities.
HAMMOCKS
- You can use the hammocks for free.
- You can NOT reserve these hammocks by putting towels or other objects.
- The hotel staff will remove the objects from the unused hammocks and these will be available to customers.
PARKING
RATES
DAY: 10€ + 15€ DEPOSIT
SAFE
TARIFAS | RATES
DAY: 2,32€ + 10€ DEPOSIT
LAUNDRY
We put at your disposal our laundry service, you can check rates at reception.
EVACUATION IN CASE OF FIRE
STAY CALM
USE FIRE EXTINGUISHERS
USE EMERGENCY EXITS AND FOLLOW DIRECTIONS
EXIT THE ENCLOSURE CRAWLING
NEVER USE ELEVATORS
ALLERGEN INFORMATION
If you have any food intolerance, please inform us at the entrance of the restaurant and we will inform you of our allergen-free dishes.
NO FOOD OR DRINKS FROM OUTSIDE ALLOWED
According to the internal regulations of Marina Hotel Benidorm
PILLOW MENU
The Marina Hotel is pleased to offer you our selection of pillows to provide you with the best sleeping experience.
- Viscoelastic pillow
- Viscoelastic neck pillow
- Latex pillow
You can ask for them at reception from 9.00 am to 10.00 pm.
DIRECTORY OF SERVICES
Cold breakfast or cold lunch
If you have to leave the hotel before the opening of the restaurant, you can request a cold breakfast at reception until 18.00 the day before. If you go on an excursion you can request a picnic. Free service on a Full Board basis. Otherwise, do not hesitate to contact us.
Faults
Contact reception if you find something that is not working properly.
Change of sheets
You can request the daily change of sheets at reception.
Change of towels
Water is a scarce commodity, detergents are toxic for the environment.
YOU DECIDE
Towel on the floor means: CHANGE
Towel on the hanger means: I’LL USE IT AGAIN
Thank you for taking care of the planet
Late check-out
If you wish to leave later, please contact the hotel reception.
Safe
We have a safe service, ask at reception.
Scooter, excursions, tickets, etc.
If you want to buy tickets for theme parks, performance halls, shows, etc. or need to rent a scooter please consult at reception.
Iron
You can request an iron and/or ironing board at reception. The service is completely free. Refundable deposit of 20€
Amenities
If you need more than four amenities you can request 6 at reception, they can be charged separately.
Travel cot
In case you have a baby and need a cot, please contact reception. Free service.
Dear customer,
We would like to remind you of the importance of keeping your room in minimum conditions of health and hygiene so that our cleaning department can carry out its tasks efficiently.
Please do not leave clothes, bottles, shoes or other objects scattered around the room to facilitate the cleaning work, as the staff should not interfere with your personal belongings in order to carry out their duties.
In the event that a room does not comply with the minimum conditions mentioned above, we will be obliged to exempt ourselves from cleaning it.
We thank you for your cooperation.
Yours sincerely,
Marina Resort Benidorm.